{"id":12627,"date":"2024-04-17T16:52:55","date_gmt":"2024-04-17T19:52:55","guid":{"rendered":"https:\/\/dialibre.com\/?page_id=12627"},"modified":"2024-11-13T11:07:11","modified_gmt":"2024-11-13T14:07:11","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/dialibre.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12627\" class=\"elementor elementor-12627\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8aa5af0 e-flex e-con-boxed e-con e-parent\" data-id=\"8aa5af0\" data-element_type=\"container\" data-e-type=\"container\" id=\"fondo\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac57edf e-con-full e-flex e-con e-child\" data-id=\"ac57edf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fa880d elementor-widget elementor-widget-heading\" data-id=\"3fa880d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Libro de <ins>Reclamaciones Virtual<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9000e1b elementor-widget elementor-widget-text-editor\" data-id=\"9000e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estimados(as) usuarios, el Libro de Reclamaciones est\u00e1 destinado \u00fanicamente a registrar su insatisfacci\u00f3n o disconformidad con respecto a un servicio brindado por DIA LIBRE PERU SAC. Los campos que se presentan a continuaci\u00f3n son obligatorios para poder procesar su reclamo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99f238f elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"99f238f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"formulario-alta\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;step_type&quot;:&quot;icon&quot;,&quot;step_icon_shape&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"reclamaciones_form\" name=\"Nuevo formulario\" aria-label=\"Nuevo formulario\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"12627\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"99f238f\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Dia Libre\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-numero elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[numero]\" id=\"form-field-numero\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"00235\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_fa3fdcd elementor-col-50\">\n\t\t\t\t\t<span>Raz\u00f3n Social:<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_ba2a0ad elementor-col-50\">\n\t\t\t\t\t<span>DIA LIBRE PERU SAC<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d8ebb13 elementor-col-50\">\n\t\t\t\t\t<span>R.U.C:<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_9e8a31f elementor-col-50\">\n\t\t\t\t\t<span>20611864249<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_5af46e3 elementor-col-50\">\n\t\t\t\t\t<span>Direcci\u00f3n:<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_83f93c8 elementor-col-50\">\n\t\t\t\t\t<span>Avda. Alberto del Campo,\n411 Piso 10.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_2fbc589 elementor-col-100\">\n\t\t\t\t\t<hr style=\"border: none; border-top: 1px solid #ccc; margin: 20px 0;\">\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_6863919 elementor-col-100\">\n\t\t\t\t\t<span>Datos del cliente o apoderado<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_25a41d2 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_25a41d2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombres\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_25a41d2]\" id=\"form-field-field_25a41d2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_e4aa73d elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e4aa73d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellidos\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_e4aa73d]\" id=\"form-field-field_e4aa73d\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_16ee1cf elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_16ee1cf\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de Documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_16ee1cf]\" id=\"form-field-field_16ee1cf\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"D.N.I\">D.N.I<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"R.U.C\">R.U.C<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"C.E\">C.E<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"L.M\">L.M<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Otro\">Otro<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_40d8a76 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_40d8a76\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00b0 de Documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_40d8a76]\" id=\"form-field-field_40d8a76\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_b50519c elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b50519c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_b50519c]\" id=\"form-field-field_b50519c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_b35988b elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b35988b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_b35988b]\" id=\"form-field-field_b35988b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5803475 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5803475\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_5803475]\" id=\"form-field-field_5803475\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_eb1b7c1 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_eb1b7c1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_eb1b7c1]\" id=\"form-field-field_eb1b7c1\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_25d6e4c elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_25d6e4c]\" id=\"form-field-field_25d6e4c\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-field_25d6e4c\">Soy menor de edad<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d2b083e elementor-col-100\">\n\t\t\t\t\t<span style=\"font-size: 14px; color:#ff7900\">En caso de menores de edad indicar Nombre, Domicilio, Tel\u00e9fono y correo electr\u00f3nico de uno de los padres o representantes del consumidor o apoderado.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2801d2e elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2801d2e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n del servicio contratado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_2801d2e]\" id=\"form-field-field_2801d2e\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_941703e elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_941703e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMonto reclamado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_941703e]\" id=\"form-field-field_941703e\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_da021bf elementor-col-100\">\n\t\t\t\t\t<span>Tipo de Reclamo<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_86d7d5d elementor-col-50\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_86d7d5d]\" id=\"form-field-field_86d7d5d\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-field_86d7d5d\">Reclamo <span style= \"color:#ff7900\"> (Disconformidad relacionada a los productos o servicios.)<\/span><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_7974f04 elementor-col-50\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_7974f04]\" id=\"form-field-field_7974f04\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-field_7974f04\">Queja <span style= \"color:#ff7900\"> (Descontento respecto a la atenci\u00f3n al p\u00fablico.)<\/span><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_e17dd63 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e17dd63\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalles del Reclamo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_e17dd63]\" id=\"form-field-field_e17dd63\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_bdd81e4 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bdd81e4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_bdd81e4]\" id=\"form-field-field_bdd81e4\" rows=\"4\" placeholder=\"Solicitud concreta del consumidor respecto al hecho que motiva el reclamo o queja\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_fd391f4 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fd391f4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tObservaciones\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_fd391f4]\" id=\"form-field-field_fd391f4\" rows=\"4\" placeholder=\"Espacio reservado para acciones adoptadas por el proveedor\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_21544fb elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_21544fb]\" id=\"form-field-field_21544fb\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_21544fb\">He le\u00eddo y acepto las <a href=\"https:\/\/dialibre.com\/politica-de-privacidad\/\" style=\"color:#ff7900\" >Pol\u00edticas de privacidad<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_ec3ac7b elementor-col-100\">\n\t\t\t\t\t<span style=\"font-size: 14px\">* Declaro ser titular del servicio y acepto el contenido del presente formulario manifestando bajo declaraci\u00f3n jurada la veracidad de los hechos descritos.<br>\n\n* La formulaci\u00f3n del Reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI<br>\n\n* Dia Libre Peru SAC deber\u00e1 dar respuesta al reclamo en un plazo no mayor de 15 (quince) d\u00edas h\u00e1biles improrrogables.<br>\n\n* Le informamos que, para efectos de procesar adecuadamente su queja o reclamo, sus datos ser\u00e1n recopilados en nuestro banco de datos de clientes, correspondiente a la empresa de nuestro grupo que oper\u00f3 su vuelo o le brind\u00f3 el servicio materia de queja o reclamo. Sus datos personales ser\u00e1n tratados con confidencialidad y bajo medidas de seguridad, y se almacenar\u00e1n por el tiempo necesario para atenderle.<\/span><br><br>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Libro de Reclamaciones Virtual Estimados(as) usuarios, el Libro de Reclamaciones est\u00e1 destinado \u00fanicamente a registrar su insatisfacci\u00f3n o disconformidad con respecto a un servicio brindado por DIA LIBRE PERU SAC. Los campos que se presentan a continuaci\u00f3n son obligatorios para poder procesar su reclamo.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12627","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Libro de reclamaciones - Dia Libre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dialibre.com\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Libro de reclamaciones - Dia Libre\" \/>\n<meta property=\"og:description\" content=\"Libro de Reclamaciones Virtual Estimados(as) usuarios, el Libro de Reclamaciones est\u00e1 destinado \u00fanicamente a registrar su insatisfacci\u00f3n o disconformidad con respecto a un servicio brindado por DIA LIBRE PERU SAC. Los campos que se presentan a continuaci\u00f3n son obligatorios para poder procesar su reclamo.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dialibre.com\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Dia Libre\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dialibreviajes\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-13T14:07:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dialibre.com\/wp-content\/uploads\/2023\/10\/Logo-Nuevo-fondos-claros.png\" \/>\n\t<meta property=\"og:image:width\" content=\"664\" \/>\n\t<meta property=\"og:image:height\" content=\"325\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@dialibreviajes\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dialibre.com\\\/libro-de-reclamaciones\\\/\",\"url\":\"https:\\\/\\\/dialibre.com\\\/libro-de-reclamaciones\\\/\",\"name\":\"Libro de reclamaciones - Dia Libre\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dialibre.com\\\/#website\"},\"datePublished\":\"2024-04-17T19:52:55+00:00\",\"dateModified\":\"2024-11-13T14:07:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/dialibre.com\\\/libro-de-reclamaciones\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/dialibre.com\\\/libro-de-reclamaciones\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/dialibre.com\\\/libro-de-reclamaciones\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/dialibre.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Libro de reclamaciones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dialibre.com\\\/#website\",\"url\":\"https:\\\/\\\/dialibre.com\\\/\",\"name\":\"Dia Libre Viajes\",\"description\":\"La excelencia en los peque\u00f1os detalles\",\"publisher\":{\"@id\":\"https:\\\/\\\/dialibre.com\\\/#organization\"},\"alternateName\":\"Dia Libre\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dialibre.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/dialibre.com\\\/#organization\",\"name\":\"Dia Libre Viajes\",\"alternateName\":\"Dia Libre\",\"url\":\"https:\\\/\\\/dialibre.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/dialibre.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/dialibre.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/Logo-Nuevo-fondos-claros.png\",\"contentUrl\":\"https:\\\/\\\/dialibre.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/Logo-Nuevo-fondos-claros.png\",\"width\":664,\"height\":325,\"caption\":\"Dia Libre Viajes\"},\"image\":{\"@id\":\"https:\\\/\\\/dialibre.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/dialibreviajes\",\"https:\\\/\\\/x.com\\\/dialibreviajes\",\"https:\\\/\\\/www.instagram.com\\\/dialibreviajes\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/dia-libre-viajes\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Libro de reclamaciones - Dia Libre","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dialibre.com\/en\/libro-de-reclamaciones\/","og_locale":"en_US","og_type":"article","og_title":"Libro de reclamaciones - Dia Libre","og_description":"Libro de Reclamaciones Virtual Estimados(as) usuarios, el Libro de Reclamaciones est\u00e1 destinado \u00fanicamente a registrar su insatisfacci\u00f3n o disconformidad con respecto a un servicio brindado por DIA LIBRE PERU SAC. Los campos que se presentan a continuaci\u00f3n son obligatorios para poder procesar su reclamo.","og_url":"https:\/\/dialibre.com\/en\/libro-de-reclamaciones\/","og_site_name":"Dia Libre","article_publisher":"https:\/\/www.facebook.com\/dialibreviajes","article_modified_time":"2024-11-13T14:07:11+00:00","og_image":[{"width":664,"height":325,"url":"https:\/\/dialibre.com\/wp-content\/uploads\/2023\/10\/Logo-Nuevo-fondos-claros.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@dialibreviajes","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dialibre.com\/libro-de-reclamaciones\/","url":"https:\/\/dialibre.com\/libro-de-reclamaciones\/","name":"Libro de reclamaciones - Dia Libre","isPartOf":{"@id":"https:\/\/dialibre.com\/#website"},"datePublished":"2024-04-17T19:52:55+00:00","dateModified":"2024-11-13T14:07:11+00:00","breadcrumb":{"@id":"https:\/\/dialibre.com\/libro-de-reclamaciones\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dialibre.com\/libro-de-reclamaciones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/dialibre.com\/libro-de-reclamaciones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/dialibre.com\/"},{"@type":"ListItem","position":2,"name":"Libro de reclamaciones"}]},{"@type":"WebSite","@id":"https:\/\/dialibre.com\/#website","url":"https:\/\/dialibre.com\/","name":"Dia Libre Viajes","description":"La excelencia en los peque\u00f1os detalles","publisher":{"@id":"https:\/\/dialibre.com\/#organization"},"alternateName":"Dia Libre","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dialibre.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/dialibre.com\/#organization","name":"Dia Libre Viajes","alternateName":"Dia Libre","url":"https:\/\/dialibre.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/dialibre.com\/#\/schema\/logo\/image\/","url":"https:\/\/dialibre.com\/wp-content\/uploads\/2023\/10\/Logo-Nuevo-fondos-claros.png","contentUrl":"https:\/\/dialibre.com\/wp-content\/uploads\/2023\/10\/Logo-Nuevo-fondos-claros.png","width":664,"height":325,"caption":"Dia Libre Viajes"},"image":{"@id":"https:\/\/dialibre.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/dialibreviajes","https:\/\/x.com\/dialibreviajes","https:\/\/www.instagram.com\/dialibreviajes\/","https:\/\/www.linkedin.com\/company\/dia-libre-viajes"]}]}},"_links":{"self":[{"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/pages\/12627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/comments?post=12627"}],"version-history":[{"count":104,"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/pages\/12627\/revisions"}],"predecessor-version":[{"id":13230,"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/pages\/12627\/revisions\/13230"}],"wp:attachment":[{"href":"https:\/\/dialibre.com\/en\/wp-json\/wp\/v2\/media?parent=12627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}