Concierge Service
and VIP access in airports

Services Concierge

What you're planning a business trip or a special event and want to ensure an exceptional experience?
We are committed to personally visit the hotel and to carefully review the itinerary to ensure that everything goes according to plan.

This service goes beyond the traditional functions and focuses on providing personalized experiences and of high quality.

Our team is composed by local experts in Madrid, Miami, Milan, Bogota, Lima and Buenos Aires.

From personalized suggestions to the organization of detailed itineraries, we strive to enrich your travel experience.

With an authentic approach and specialized agents, we invite you to discover the unique essence of each place with the comfort and the personalized attention that characterizes us.

Reserves and
and management
Tips and

Access to VIP rooms

Currently we are open the following rooms: hall of the Airport of A Coruña, sala Cibeles, Puerta de Alcalá, Plaza mayor, Neptune, and Puerta del Sol Airport Adolfo Suárez Madrid-Barajas; sala Costa Blanca from the Airport of Alicante-Elche Miguel Hernández; hall of the Airport of Bilbao; room Guacimeta Airport, César Manrique-Lanzarote; room Jable Fuerteventura Airport; room Galdós from the Airport of Gran Canaria; room Cap des Falcó from the Airport of Ibiza; room Canudas, Colomer, Joan Miró and pablo Casals Airport Josep Tarradellas Barcelona-El Prat; hall of the Airport Malaga-Costa del Sol; sala Tramuntana Menorca Airport; sala de Formentor, Mediterranean, Llevant and Valldemossa from the Airport of Palma de Mallorca; hall of the Airport of Santiago-Rosalía de Castro, the Azahar Airport of Seville; room Nivaria Tenerife North Airport-City of La Laguna; room Red Mountain from Tenerife South Airport; hall, Joan Olivert from the Airport of Valencia; and hall of the Airport of Vigo.
flights and catering
TV and Wifi premium
Meeting rooms
and rest

Meet & Assist

The sale of services Meet & Assist is available in the airports Adolfo Suárez Madrid-Barajas airport, Alicante-Elche Miguel Hernández, Ibiza, Josep Tarradellas Barcelona-El Prat, Malaga-Costa del Sol, Palma de Mallorca, Gran Canaria, Tenerife Sur, Tenerife North-City of The Lagoon and Valencia:

and accompaniment
Assistance in controls
security controls

Assistance in collection
de equipaje